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Returns

Always annoying when a product does not quite meet your expectations.

1. At Home Delight you can return items within 14 days. Send an email to info@homedelight.nl that you want to return your order. You will receive a return confirmation from us. Put this confirmation with your package.

2. The articles must be returned in original packaging, unused and with original labels as far as possible. Keep the proof of shipping well so that you can always prove that it has been sent.

3. Return the item within 14 days to the address you have received from us. Ensure sufficient postage for the package. Pay attention! return shipping costs are the responsibility of the buyer.

4. When we have received the package in good order, we will refund the purchase amount to your account as soon as possible.


Complaints handling

Have you received a damaged / wrong product.
Send as soon as possible (at least within 14 days of receipt) a mail to info@homedelight.nl with:
- your order number and the name on which the item was ordered
- a description of the problem
- clear photos of the problem (when it comes to damage)

We will contact you as soon as possible to solve the problem.