Always annoying when a product does not quite meet your expectations.
1. At Home Delight you can return items within 14 days. For this, preferably use the return form that you can download at the bottom of this page. We would appreciate it if you just send an email to firstname.lastname@example.org if you want to exchange or return, so that we are already informed.
2. The articles must be returned in original packaging, unused and with original labels as far as possible. Keep the proof of shipping well so that you can always prove that it has been sent.
3. Return the item within 14 days to the address you have received from us. Ensure sufficient postage for the package. Pay attention! return shipping costs are the responsibility of the buyer.
4. When we have received the package in good order, we will refund the purchase amount to your account within 14 days.
You can return the item to:
Home Delight B.V
Right of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including any shipping costs. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to Home Delight B.V. To exercise this right you can contact us via email@example.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order. You must also send a fully completed cancellation form that can be downloaded at the bottom of this page.
Formulier voor herroepingsrecht Home Delight B.V.